🔐 Privacy Policy

At Vconekt Logistic , your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring transparency about how we collect, use, and safeguard your data.

This Privacy Policy explains our practices when you visit our website, contact us, or use our dispatching services.

1. Information We Collect

We may collect the following categories of information:

a) Information You Provide Directly

• Name, phone number, and email address

• Business or trucking company details (MC/DOT number, equipment type, fleet size)

• Billing and payment details (when applicable)

• Any messages or inquiries you send us through our forms, chat, or email

b) Information Collected Automatically

• IP address, browser type, device information, and operating system

• Pages you visit on our website and how long you stay

• Cookies, log files, and tracking pixels for analytics and marketing purposes

c) Information from Third Parties

We may receive information from brokers, shippers, or factoring companies to complete load bookings, verify details, or process paperwork.

2. How We Use Your Information

We use your personal data for:

• Service delivery – booking loads, rate negotiation, compliance support

• Customer communication – responding to inquiries, sending updates, or scheduling calls

• Account management – invoicing, billing, and support records

• Marketing – sending newsletters, promotions, or service updates (you may opt out anytime)

• Website improvement – tracking how visitors use our site to improve content and navigation

• Legal and compliance purposes – maintaining DOT/FMCSA compliance and preventing fraud

3. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences and settings

• Analyze website traffic and performance

• Deliver more relevant content and advertisements

You may disable cookies in your browser settings, but some features of the site may not function properly.

4. How We Share Information

We do not sell or rent your personal information. We only share it when necessary to provide services or comply with the law:

• With brokers, shippers, or partners to complete dispatch services

• With trusted service providers (e.g., analytics, payment processors, email services)

• If required by law, regulation, or legal process

• To protect our rights, safety, or property, or those of our clients and partners

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on where you live, you may have rights under privacy laws such as GDPR (Europe) or CCPA (California), including:

• The right to know what personal data we collect

• The right to request correction or deletion of your data

• The right to opt out of marketing communications

• The right to request a copy of your data in a portable format

To exercise these rights, please contact us at dispatch@vconekt.com.

8. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect information from children under 18. If we become aware of such data, we will delete it immediately.

9. International Users

If you access our website outside the United States, be aware that your data may be transferred, stored, and processed in the U.S., where privacy laws may differ from your country’s laws.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will always have the “Effective Date” at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

📧 Email: dispatch@vconekt.com
📍 Address: 7901 4th St N #19454, St. Petersburg, FL 33702
📞 Phone: 209-439-6436